ORACLE CX CONSULTANT + UX DESIGNER

Cesar Guerrero

Cesar Guerrero

Cesar Guerrero

Oracle CX Consultant + Enterprise UX Designer

Oracle CX Consultant + Enterprise UX Designer

I help organizations improve Oracle Fusion CX experiences by combining functional consulting, UX design, and hands-on configuration across Fusion Service, Fusion Sales, Redwood, and enterprise CRM workflows.

I help organizations improve Oracle Fusion CX experiences by combining functional consulting, UX design, and hands-on configuration across Fusion Service, Fusion Sales, Redwood, and enterprise CRM workflows.

I help organizations improve Oracle Fusion CX experiences by combining functional consulting, UX design, and hands-on configuration across Fusion Service, Fusion Sales, Redwood, and enterprise CRM workflows.

Oracle ACE Associate

Fusion Service

Fusion Sales

Redwood UX

VBS / App Composer

Oracle CX + UX Work

Oracle CX + UX Work

Practical implementation work focused on improving adoption, simplifying workflows, and making enterprise systems easier to use.

Practical implementation work focused on improving adoption, simplifying workflows, and making enterprise systems easier to use.

Oracle Fusion Service Redwood

Designed and configured Service Request experiences in Redwood, including guided workflows, custom layouts, SR stages, queues, and activity stream improvements.

Fusion Service • Redwood • UX

Oracle Fusion Service Redwood

Designed and configured Service Request experiences in Redwood, including guided workflows, custom layouts, SR stages, queues, and activity stream improvements.

Fusion Service • Redwood • UX

Oracle Fusion Sales

Implemented and improved CRM workflows focused on account management, sales usability, adoption, and cleaner user experiences for sales teams.

Fusion Sales • CRM • Adoption

Oracle Fusion Sales

Implemented and improved CRM workflows focused on account management, sales usability, adoption, and cleaner user experiences for sales teams.

Fusion Sales • CRM • Adoption

Consultant Mindset. Designer Approach.

Consultant Mindset. Designer Approach.

I bring a background in Oracle CX consulting, UX design, and enterprise system implementation. My work focuses on understanding business processes, simplifying complex workflows, and creating better experiences for the people using Oracle applications every day.

I bring a background in Oracle CX consulting, UX design, and enterprise system implementation. My work focuses on understanding business processes, simplifying complex workflows, and creating better experiences for the people using Oracle applications every day.

I am especially interested in the intersection of Oracle Fusion CX, Redwood, automation, and user-centered design.

I am especially interested in the intersection of Oracle Fusion CX, Redwood, automation, and user-centered design.

Oracle ACE Associate

Recognized for contributions to the Oracle community through knowledge sharing, technical content, and practical implementation insights.

Community • Knowledge Sharing

Oracle ACE Associate

Recognized for contributions to the Oracle community through knowledge sharing, technical content, and practical implementation insights.

Community • Knowledge Sharing

Oracle Fusion CX Experience

Hands-on experience across Fusion Service, Fusion Sales, Redwood UX, Service Logistics, Installed Base, App Composer, OTBI, and VBS.

Fusion CX • Redwood • VBS

Oracle Fusion CX Experience

Hands-on experience across Fusion Service, Fusion Sales, Redwood UX, Service Logistics, Installed Base, App Composer, OTBI, and VBS.

Fusion CX • Redwood • VBS

UX + Business Background

M.S. in User Experience with experience translating complex business requirements into usable enterprise solutions.

UX Strategy • Enterprise

UX + Business Background

M.S. in User Experience with experience translating complex business requirements into usable enterprise solutions.

UX Strategy • Enterprise

UX Design Foundation

UX Design Foundation

Before focusing deeply on Oracle CX, I built UX case studies across web, mobile, and product design. These projects shaped how I approach enterprise software today.

Before focusing deeply on Oracle CX, I built UX case studies across web, mobile, and product design. These projects shaped how I approach enterprise software today.

Best in Health

Healthcare UX case study focused on clarity, task flow, and improving user confidence in digital experiences.

VIB

Product design work exploring brand clarity, interface structure, and practical usability decisions.

Photoflow

A UX case study centered on content workflows, interface organization, and reducing friction for users.

What People Say

What People Say

I've worked with Cesar Guerrero on a two projects, and I can honestly say he’s an outstanding UX/UI designer. His knack for blending creativity with a user-centered approach really makes his work shine. Cesar has a great eye for detail and understands what users need, which helps him create designs that are both intuitive and engaging. He’s also fantastic at collaborating with cross-functional teams. His communication skills and openness to feedback ensure that the final product not only meets user expectations but also aligns with business goals. I highly recommend Cesar for any design role—he’ll bring creativity and professionalism that will elevate any project!

I've had the pleasure of working with Cesar on my last project. Cesar exemplifies a few top qualities I look for in any team member. First, Cesar has an amazing work ethic. He was the first to raise his hand to help fellow team members, willing to go the extra mile and work late to help the project. Second, Cesar is a self-starter. There were many situations where without direction, Cesar found helpful information for the project, and investigated solutions to enable the team to work more efficiently, and was first to volunteer to learn how to configure and work with software solutions for the project. I highly recommend Cesar in the role of a technical consultant. He has the inherent traits that make him a valuable resource and employee.

I've had the pleasure of working with Cesar on multiple project implementations at Oracle. He was an immediate asset with his product knowledge of Oracle cloud offerings and understanding the client's business processes. Cesar showed immense ability to solve complex problems, and he's an exceptional teammate to have and would recommend him to any team or organization.